# Enable Self-Service Sign-Ups

:::important Alpha Feature
Features described on this page are in alpha and subject to change. For access, contact your Replicated account representative.
:::

Allow potential customers to sign up for a trial or community license directly from the Enterprise Portal, without a vendor-initiated invitation.

## Configuring self-service sign-ups

1. Go to **Enterprise Portal > Self-Service Sign-Ups** in the Vendor Portal
1. Configure the default license settings for auto-generated licenses:
   - **Channel**: Which channel the trial customer is assigned to
   - **Expiration**: How long the trial license is valid (e.g., 30 days)
   - **License type**: Trial or Community
   - **Install methods**: Which installation methods are enabled (Helm, Embedded Cluster, air gap)
1. Optionally add a **Terms & Conditions URL** that users must acknowledge during signup
1. Enable the signup flow

Once enabled, a unique signup URL is generated for your application. Share this URL on your website, in marketing materials, or anywhere you want to offer self-service access.

## Custom signup fields

Extend the registration form with custom data collection fields to capture information about the prospect:

1. In the Self-Service Sign-Ups configuration, add custom fields
1. For each field, configure:
   - **Label**: What the user sees (e.g., "Job Title", "Company Size", "Use Case")
   - **Placeholder text**: Optional hint text in the input field
   - **Required/Optional**: Whether the field must be filled out to complete signup

Each field is assigned a stable identifier that persists even if you rename the label. This is useful for webhook integrations and event tracking (e.g., routing signups to different Slack channels based on company size).

## Signup flow (customer experience)

When a customer visits the signup URL:

1. They enter their company name and work email
1. If custom fields are configured, they fill those in
1. If Terms & Conditions are configured, they must acknowledge them
1. They receive an email with a verification code
1. After entering the verification code, their account is activated and they can access the portal

## Managing signups

- **Pending Trials:** New signups appear in the **Pending Trials** section of the Vendor Portal until they complete email verification and become active customers
- **Pending signup alert:** A banner appears in the Vendor Portal when there are pending trial signups awaiting review
- **Custom field responses:** View the data collected from custom signup fields in the Pending Trials section
- **Notifications:** Use `customer.created` event notifications to get alerted when a new trial customer signs up